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University of Connecticut Logistics Administration CENTRAL STORES

Returns to Central Stores

To return a product ordered from Central Stores, here's what you need to do:

  1. Complete a Transfer Voucher (BO-20) for Credit.
    • Reference the original order number and/or attach a copy of the packing list to the Transfer Voucher.
    • Reference the Central Stores item number of the product you are returning.
    • State the reason for the return. (If the return is for a defective cartridge, please be specific in describing how it is defective.)

      For proper credit, you must state the reason for the return on the transfer voucher
      .
  2. Attach the Transfer Voucher for Credit to the item being returned.
  3. Complete and submit the Pickup Form (before 4:30 pm to be honored for the next business day).
  4. Give the return to the Central Stores driver when he/she sees you for the pickup.

Credits for returns of Special Order items are subject to vendors' restocking fees and/or shipping fees
which are passed on to the returning department.

Central Stores cannot issue credit on toner cartridges if the strip has been removed. *

* Exception: Correct cartridge ordered, you removed the strip and found the cartridge is defective.