Tracking Your Shipment

To track the delivery of a shipment, you may contact the FEDEX and UPS tracking systems directly. For other tracking questions, please call 486-6297. Please have the Transfer Voucher number handy.

Request Shipment Pickup

To request next day pickup of packages ready for shipping, please complete the Pickup Form.

For emergency pickup service of same day shipments and for shipping hazardous, large, or heavy items, please call 486-6297.

Shipping Services and Guidelines

Central Stores ships out packages every day, including Federal Express, UPS, and DHL. Service includes ground, standard overnight, overnight, and international. Items must be properly packaged, addressed, and accompanied by a Transfer Voucher (BO-20). The completed Transfer Voucher must be firmly attached to the package. If required, the shipment must also include the air bill. Packages dropped off to Central Stores by 3:00 pm are shipped out the same day.

Some shipping guidelines:

• As of 12/1/08, Central Stores offers Federal Express ground service.
• Commercial (Custom) Invoices are required for all International Federal Express and International UPS packages except for letters or other documents. Print and complete the Commercial Invoice Form.
• When sending UPS packages, you do not need to complete an airbill. Only a transfer voucher is required.
• When sending Federal Express packages, both an airbill and a transfer voucher are required.

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Shipping Returns

Except as indicated for Corporate Express and Fisher Scientific, vendor returns to be shipped must include a BO-800 form and a Transfer Voucher (BO-20).

Corporate Express Returns: Visit the Corporate Express website, Program Procedures for complete instructions on how to return their items.

Fisher Scientific Returns: Call Fisher Scientific, 1-800-766-7000 and request a Return of Goods Authorization Shipping Label. Affix the label to the carton you are returning. Please do not send your BO-800 vendor return paperwork to Central Stores. The BO-800 form for Fisher Scientific returns is for your department's use only.

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Shipping Items for Sale

Shipping items, including Federal Express prepaid stamps, Airborne/DHL Express prepaid mailers for drop-box shipments, and UConn shipping labels are available for sale at Central Stores. View them via the Online Catalog or order via the Central Stores Online Ordering System:

• Stamp, Fed Ex Letter, Standard, Overnight, Up To 1/2 lb.
  For pricing, visit item # 84000100.
• Stamp, Fed Ex Pak, Standard Overnight, 2 lb.
  For pricing, visit item # 84000200.
• Envelope, Airborne/ DHL Express Pack, 16" X 12", Prepaid
  For pricing, visit item # 84000201.
• Envelope, Airborne/DHL Letter Express, 12 1/2" X 9-1/2", Prepaid
  For pricing, visit item # 84000101.
• Mailing Labels ("UConn shipping labels"), Form BO-31
  For pricing, visit item # 72970161.

Note: We can sell only to University of Connecticut Departments and other Connecticut State Agencies.

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Free Shipping Items

Certain shipping supplies are available at no charge—including blank air bills, packing material, letter and pak envelopes, and more. To request them, please complete and submit the Shipping Supplies Form.

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Receiving

For questions about shipments to be received by Central Stores, call 486-6297. Please provide the following: purchase order number, vendor, carrier (if known), and tentative delivery date.

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