SHIPPING AND RECEIVING

SHIPPING

SHIPPING SERVICES

Central Stores ships out packages every day, including Federal Express, UPS, and DHL. Shipping services include ground, standard overnight, overnight, and international. Items must be properly packaged, addressed, and accompanied by a Transfer Voucher (BO-20). Fully completed Transfer Vouchers must be firmly attached to the package. If required, the shipment must also include the air bill.

Packages dropped off to Central Stores by 3:00 pm are shipped out the same day. Next day pickup service of packages for shipping may be requested via the online Pick Up Request Form. For emergency pickup service of same day shipments, and for shipping hazardous, large, or heavy items, please call 486-6297.

Please note the following shipping particulars:

• Central Stores does not ship out Federal Express ground. To send your package via Federal Express ground, please call Federal Express directly at the phone number listed on the airbill. Federal Express will come to your location and pick up the your Federal Express ground package.
• Commercial (Custom) Invoices are required for all International Federal Express and International UPS packages except for letters or other documents. You may download the blank form, Commercial Invoice. Print and complete this form. Central Stores also has blank commercial invoices available for your use.
• When sending packages via UPS, you do not need to complete an airbill. Only a transfer voucher is required.
• When sending packages via Federal Express, both an airbill and a transfer voucher are required.

Please note the following with regard to shipping returns:

• Except as indicated for Corporate Express and Fisher Scientific, vendor returns to be shipped must be accompanied by a BO-800 form and a Transfer Voucher (BO-20).
• Corporate Express Returns: Please visit the Corporate Express website, Program Procedures for complete instructions on returning items to Corporate Express.
• Fisher Scientific Returns : You must call Fisher Scientific, 1-800-766-7000, to request a Return of Goods Authorization Shipping Label. Once you have obtained the Return of Goods Authorization Shipping Label from Fisher, please affix it to the carton you are returning. Other than shipping your return to Fisher, Central Stores plays no role in the processing of your credit from Fisher. Please do NOT send your BO-800 vendor return paperwork to Central Stores as this is unnecessary and will only delay your obtaining the credit from Fisher. The BO-800 form for Fisher Scientific returns is for your department's use only. Please do not distribute copies of it to Central Stores.

***To return items not purchased through Central Stores, please refer to the Purchasing User's Manual,
Returned Goods Procedure***

TRACKING YOUR SHIPMENT

If you need to track the delivery of a shipment and you know the tracking number, you may contact the FEDEX and UPS tracking systems directly. For other tracking questions, please call 486-6297. Please have the Transfer Voucher number handy.

SHIPPING ITEMS FOR SALE

Federal Express prepaid stamps and Airborne Express prepaid mailers for drop-box shipments are available for sale at Central Stores and may be ordered via the Central Stores Internet Ordering System. These include:

• Stamp, Fed Ex Letter, Standard, Overnight, Up To 1/2 lb.
  84000100, Each, $9.28
• Stamp, Fed Ex Pak, Standard Overnight, 2 lb.
  84000200, Each, $18.26
• Envelope, Airborne Express Pack, 16" X 12", Prepaid
  84000201, Each, $7.50
• Envelope, Airborne Letter Express, 12 1/2" X 9-1/2", Prepaid
  84000101, Each, $10.36

University of Connecticut shipping labels, BO-31 (item #72970161) are also available for sale at Central Stores and may be ordered via the Central Stores Internet Ordering System as well.

SHIPPING ITEMS AVAILABLE AT NO CHARGE

Certain shipping supplies, such as blank air bills, packing material, letter and pak envelopes, are available on request at no charge from Central Stores.

Please Note: We can sell and provide services only to University of Connecticut Departments
and to other Connecticut State Agencies.

RECEIVING

For questions regarding shipments to be received by Central Stores, please call 486-6297. Please have the following information available: purchase order number, vendor, carrier (if known), and tentative delivery date.